We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Lux Motors is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
4.9 out of 5 stars
The guys at Lux Motors are great to work with. I came in looking for a G37, but it was already sold. They let me test drive the next closest thing they had, a Nissan Maxima. Within a week, they had acquired another G37 and let me know right away. The car was detailed, drove great, and had brand new tires put on that day! I chatted with Bill for a while about possible future modifications, and he had many recommendations for aftermarket brands and local shops. Russell made the purchasing processquick and painless. Overall it was a great experience and I???m a very happy customer. I would recommend this lot to anyone!... More
I've been to alot of dealerships in the past month, and Lux Motors is the only one that got me into a truck that day! They're amazing helping you get the truck you want. I highly recommend Lux Motors! I was helped by Russell and he did everything he could do to get me into my new vehicle.
Nick was able to find me a CLS 63 AMG S Benz with in minutes. Nick was able to negotiate a deal in my price range. Nick was fantastic to work with. If anyone is looking for a car you need to call Nick King. I love Lux Motors and will be using them for my next car purchase.
I was using the Web to searching Custom 2016 F-150 Limited. And pulled one of the search engines pulled up Lux Motors website and I submitted for further information. I received a phone call from Bill asking if I had questions or what kind of information I was looking. I explaining my sitiutation that I recently total my 2013 F-150 Limited, which I had invested quite a bit of time and money into for the custom look. To start off there were 100 pictures available of this vehicle from their webpage. Not saying I needed to look at 100 pictures, but before the purchase I probably looked at each one of them. It was good to have the detailed pictures, rather than 15 or 20 distant pictures. When we spoke on the phone he discussed the price, I asked if there is any way of moving it, and respectfually responded no. Which I appreciated the honesty. And due to the fact that they were a little over budget and it was alot of custom work on 2016 with 21,000 miles, and it was worth the asking price. I asked Bill to run my financials, did not quailify so I walked away. I then search everywhere else to find a match or a little less to what lux motors was asking for 2016 with custom work. I had no luck even finding the mileage or the custom upgrades. About a month later I called back to speak with Bill, which I only received one phone call from Bill asking if i was able to resolve the finanical issue so we could re-run the numbers. Which really apprecaited greatly after reaching out to some other dealer onlihe. Which I will say on average 1 phone 1 text and an email each day letting me know the price dropped or someone was getting ready to buy if I didn't act now. So a week pasted after Bill called to ask about financing question, and call back into Bill. Cause I had taken care of the finance issue that was holding me up the approval process. So I asked Bill if he would re-run the the numbers, which turned out to be about 100 times and 20 different ways. We were able to reach a number and financing that we could both agree upuon and I was able get the replacement vehicle that I had spent so much time on. And after driving off was kind of glad that I totalled my other truck. I never write reviews for anything, and if I did it would't be this xxxx long. But Lux motors was honest, patient, and willing to work with me in whatever means necessary to ensure that I got the vehicle I wanted Withouth pushing, threatening, or unneccsary calling every 5 minutes. So my experience with Lux Motors was like a partnership to getting me the vehicle I was looking for. Thanks you Bill and Russell. ... More
2016 F-150 Kimited
These guys have tons of special cars on their lot at all times. We found a 2004 GTO with 46k miles + mods on their lot, and was sold to us for a very reasonable price. Bought a vehicle from them in the past, and was able to resell without taking a loss a 1 1/2 years later. Sales was able to connect me with the previous owner for some history on the vehicle and managed to send me receipts covering recent repairs and updates.
Just drive pas Lux and saw the car of my dreams and walked in. The group of people I met was awesome. All car guys and they knew their stuff. I was able to get my asking price for my Porsche and they negotiated in good faith and worked a deal that allowed me to drive the car of my dreams and the entire experience was awesome. No high pressures just solid people
Bill did an awesome job helping us with the purchase of our new vehicle. The process was quick and smooth. Highly recommend Lux Motors. We absolutely love our vehicle. Bill was able to help us purchase a luxury vehicle In a comfortable price range. Staff was friendly and courteous.
The absolute best!! This is our third auto purchase (corvette, VW Beetle and Yukon Denali "love love love them") from Lux Motors. Jama, David and staff go above and beyond to make sure you receive the best deal and excellent service. If they don't have auto you're looking for, they will find it! Sales team "work it" and service team kind and personable! A tremendous place to auto shop!!
Darrell and Karen Ragland
I drove two hours not knowing what to expect. I arrived and was blown away l. This was the BEST experiences I???ve had at a car dealer everyone was respectful, professional and all out cool. They are definitely not like any other dealer! I would recommend them to anyone and everyone!
My husband + I purchased a 2016 GMC Yukon Denali from Josh and the service was amazing! He answered all of our questions directly and with ease. Purchasing the car was very simple ??? we were able to get everything taken care of before we left for vacation. Both Josh + Russell are great to work with and I would recommend them + Lux Motors to anyone looking to buy a new/used car!